Refund policy

30-Day Sweat Free Returns

At SNOSORA, we want you to be completely satisfied with your purchase. If you’re not satisfied for any reason, we make returns simple and straightforward.

Return Policy Summary

• Return Period: You have 30 days from the date your order is delivered to initiate a return.

• Item Condition: Products must be unused, in their original condition, and sent back with all original packaging.

• Simple Process: Our support team is here to guide you through an easy and smooth return experience.

Return Shipping & Fees

• Defective or Incorrect Items: There is no cost to you if the product arrives damaged, incorrect, or defective.

• Change of Mind/Customer Remorse: If you ordered the wrong item, it doesn’t fit, or you no longer want it, return shipping costs will be your responsibility. Original shipping fees are non-refundable.

How to Start a Return

1. Contact Us: Email our team at info@snosora.com with your order number and the reason for your return.

2. Repack the Item: Securely package the product in its original packaging, including all tags, accessories, and documentation.

3. Send it Back: At your nearest shipping carrier location, drop off your package and follow the instructions in the return authorization email that will be sent to you.